Our new IT Initiative

Rick Taylor January 27, 2011 Press Release

One of the challenges we all face, whether the moving industry or any other industry, is how to improve our quality.

According to the American Moving and Storage Association (AMSA) when a customer's move is not satisfactory 52% of the time it was due to poor communication from the moving company both externally and internally.

Each move has many key pieces of information associated with it. If a key detail in the process is missed it can lead to poor performance.

Taylor has recognized this and is about to embark on a large scale investment to streamline our process.

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Southern Ontario in 20 years

Rick Taylor January 17, 2011 Resources

I was born in 1970 in what was then the small little town of Burlington,population 5000. The QEW was just coming into development and the surrounding towns of Oakville,Dundas and Milton were just villages.

Getting to Toronto was considered a big drive let alone any town north of Highway 7.

Today Burlington is approaching 200,000 residents and is truly a city in it's own right. Ditto Oakville and Milton.

According to the master zoning plan set up by the municipalities and the province of Ontario, our region is expected to absorb another million people in the next 20 years! It is exciting to be part of this growth as new business and cultural entities are bound to explode as well.

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Rail: The future of household goods moving?

Rick Taylor January 4, 2011 Press Release

As oil prices continure to escalate the costs for over the road transportation services will inevitably go up. Fuel is a large cost for over the road trucks. Will rail be used as a cost effective solution?

Rail has not been used in a large degree for household goods long distance moving. (moves over 1500 miles)

Past problems have included too many stops,longer transit times and the "jarring" that happens when rail cars stop or are decoupled at origin and destination. After all, household goods are not a commodity but a delicate specialized service that needs skilled people to load, pad, protect, deliver and set up.

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